Terms of sale

Delivery Policy

La Belle Excuse products are delivered in Canada via Canada Post. Subsequent to the receipt of payment confirmation, orders are processed within a maximum period of 48 hours from Monday to Friday. Delivery time may vary between 1 to 13 business days, depending upon the destination and product availability.

For Quebec and Ontario, delivery is free for orders of $90.00 or more (before taxes and after application of promo code). A delivery fee of $12 will apply for orders under $90.00. A surcharge may apply for certain remote areas. Customers will be notified in such cases.

For other Canadian provinces, delivery is free for orders of $125.00 or more (before taxes and after application of promo code). A delivery fee of $15.00 will apply for orders under $125.00. A surcharge may apply for certain remote areas. Customers will be notified in such cases.

Return Policy

Given the nature of our products, online orders are non-exchangeable and non-refundable. Should an unforeseen event occur, please do not hesitate to contact us by phone between 9 am and 5 pm (Eastern Time) Monday to Friday at 1-866-760-2855 or by email at info@labelleexcuse.com.